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Service Policy

APPOINTMENT

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  • To keep our patients and staff safe, we cannot see anyone who contracted COVID within two weeks prior to the appointment or has had active sinus/respiratory symptoms within 48 hours prior to the appointment. Please contact us immediately to cancel the appointment.

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  • Cancellation - patient may cancel up to two hours before an appointment without charge, cancellation any time thereafter is considered late and we will charge a late cancellation fee.

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  • No show is abandonment of an appointment and we will charge a no show fee.

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  • Fee for late cancellation and no show - must pay before rescheduling another appointment

 

$42 - length of appointment less than 90 minutes

$58 - length of appointment 90 minutes or more

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All pre-booked appointments will be removed from our schedule if missed appointment fee is not paid within 48 hours of billing.

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  • Free consultation is a one-time offer to new patients, terms and conditions applied. Free consultation will be forfeited due to late cancellation, no show, or noncommitment to an appointment such as excessive rescheduling. Any future consultation must be paid.​

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PAYMENT

 

  • Payment for all services rendered, products, or any other charges and fees is due at the time of visit or when billed. No refund for payment of rendered services.​

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GIFT CERTIFICATES

 

  • Gift certificates are non-refundable and non-exchangeable for cash.

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  • Gift certificates are redeemable for services or products only.

 

 
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RETURNS & REFUND

 

  • No refund for payment of rendered services regardless of the reason.

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  • No refund, no return, no exchange for opened products.

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  • Unopened products in good and resalable condition are returnable within 30 days from the purchase date. If the original payment was made by a credit/debit card, we will deduct the card transaction fee from the refund amount.

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  • No refund for shipping cost or any other surcharges.

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  • No return or exchange for any rare herbs that we cannot resell.

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ALCOHOL & DRUGS

 

  • Alcohol and drugs are contraindicated for acupuncture treatment.

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  • We will deny treatment to anyone who is under the heavy influence of alcohol or drugs at the time of the appointment.

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Privacy Policy

  • All personal and financial information of our clients that is transmitted on this website is protected and intended only for communication and fulfilling transactional or service requests between our clients and Dharma Reiki & Acupuncture including our affiliated service providers Wix, Formsite, and PayPal.

 

  • Dharma Reiki & Acupuncture has no access to our clients' financial information.

 

  • When you provide your personal information to Dharma Reiki & Acupuncture, you voluntarily consent to the collection, use, processing, transfer, or disclosure of your data by Dharma Reiki & Acupuncture and our affiliated service providers. Your information will not be sold, exchanged, transferred, or given to any other third party for any reason other than to facilitate and fulfill the transactional or service request(s) that you make on Dharma Reiki & Acupuncture website and/or our affiliated service providers' sites.

 

  • All photos and images on this website are copyrighted. The use or reproduction of any photos or images on this website for commercial purposes by any unauthorized person or entity is unlawful and prohibited.

 

  • All written content on this website is copyrighted. The use or reproduction of any part of this website's written content for commercial purposes by any unauthorized person or entity is unlawful and prohibited.

 

  • The use of Dharma Reiki & Acupuncture website including product purchases and service requests is not intended for anyone under 18 years of age. If you believe that a minor might have purchased herbal products or requested services on this website, please inform us immediately.

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